1. Introduction

This Payment Policy outlines the terms and conditions related to payments for the services provided by Eight Club Hotspot Technology Private Limited ("Eight Club", “8club”, "we", "our", or "us"). By using our services, including creating or participating in Hotspots (events and experiences) and accessing other features, you agree to comply with this Payment Policy.

2. Payment Methods

2.1 Accepted Payment Methods
We accept payments through various methods, including credit and debit cards, online payment systems, and other payment methods as specified on our Platform.

2.2 Payment Processor
Payments are processed through third-party payment processors. By making a payment, you agree to comply with the terms and conditions of the respective payment processor.

3. Fees

3.1 Service Fees
Eight Club may charge service fees for certain services, such as listing and hosting Hotspots, transaction processing, and other related activities. These fees will be clearly communicated to you before you complete a transaction.

3.2 Changes to Fees
We reserve the right to change our fees at any time. Any changes will be posted on our Platform, and the updated fees will apply to transactions occurring after the effective date of the change.

4. Payment Processing

4.1 Payment Timing

Payments for Hotspots and other services must be completed before the specified deadlines. For Hotspot bookings, payment must be made prior to the start time of the event.

4.2 Payment Confirmation

You will receive a confirmation email or notification once your payment has been successfully processed. Please retain this confirmation for your records.

4.3 Failed Transactions
If a payment fails or is declined, you will be notified, and may be required to provide an alternative payment method. Eight Club is not responsible for any delays or issues resulting from failed transactions.

5. Refunds and Cancellations

5.1 Refund Policy

Refunds for Hotspots and other services are subject to the Host’s refund policy and any specific terms associated with the booking. Please review the Host’s terms before making a payment.

5.2 Cancellations

If you cancel a booking or service, you may be eligible for a refund based on the Host’s cancellation policy or Eight Club’s terms. Please refer to the relevant Hotspot details or contact our support team for information on cancellations and refunds.

6. Billing Disputes

6.1 Dispute Resolution

If you have a billing dispute or believe there has been an error in your payment, please contact us as soon as possible. We will investigate the issue and work to resolve it promptly.

6.2 Contact Information

For billing inquiries or disputes, please contact us at:

Eight Club Hotspot Technology Private Limited
Email: contact@8club.co
Address: #2 Shubh Enclave, Haralur Road,
HSR Layout, Bangalore, Bangalore South,
Karnataka, India, 560102

7. Security

7.1 Data Security

We use industry-standard security measures to protect your payment information. However, no system can guarantee absolute security. We are not liable for any unauthorised access to or use of your payment information.

7.2 Personal Information

Your personal and payment information will be handled in accordance with our Privacy Policy, which outlines how we collect, use, and protect your information.

8. Termination of Services

8.1 Suspension and Termination

We reserve the right to suspend or terminate access to our Services if there are issues with payment or if you fail to comply with our Payment Policy. Any outstanding fees or charges must be settled before access to the Services can be restored.

9. Changes to Payment Policy

9.1 Updates

We may update this Payment Policy from time to time. Any changes will be posted on our Platform, and the updated policy will apply to transactions occurring after the effective date of the change.

10. Governing Law
This Payment Policy will be governed by and construed in accordance with the laws of India without regard to its conflict of laws principles, and the courts of Bengaluru, Karnataka will have exclusive jurisdiction.

11. Contact Us
For any questions or concerns regarding this Payment Policy, please contact us at:

Eight Club Hotspot Technology Private Limited
Email: contact@8club.co
Address: #2 Shubh Enclave, Haralur Road,
HSR Layout, Bangalore, Bangalore South,
Karnataka, India, 560102

By using our Services, you acknowledge that you have read, understood, and agree to this Payment Policy.